BATA: REPAIR / REPLACEMENT OF INFERIOR QUALITY SHOE SOLD BY THEM

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Sir,
Few months ago I have purchased on sports shoe ( product code : 80867267 ) from Bata Shoe Store located at Baguiati, Kolkata priced Rs 1099/-( one thousand ninety nine only ) after using it for 2 to 3 days I found the shoe defective ( as it was causing muscle stiffness & the cushioning was not so good ) hence I reported the matter to the shop keeper and after having a few words with them the kept the shoe for examination and latter on they refused to return the money and provided me another fresh pair from there collection and assured me that the product will not harm BATA INDIA’s pride next time.

On using the new pair ( product code : 80847057 )for 2 & 1/2 months I found the sole of the shoe broken by nearly 02 inches again on reporting the matter to the same shop keeper he told me that he was helpless as the product warranty of bata shoe last for maximum 2&1/2 months only but he told me to bring the shoe after the festival season (as in WEST BENGAL numbers of puja’s like Durga puja, Kali Puja etc was there and during this time shops used to be packed with customer).

As I am working under Govt Of India, Ministry Of Defence and I get less time to visit the shop for amicable solution in this matter I planed to write the matter to Bata Customer Care (for amicable solution /decision) and for past 1&1/2 months after repeatedly mailing them (as each and every time they doesn’t respond to my mail) once they asked me to provide me the details of the shop name, product code, date of purchase, etc and on providing them the same again they didn’t conveyed there decision for 3 days again after writing them again after 2 days there Sr customer Care Officer Mr. Tejjinder Bagga wrote me once again to provide me the details ( 3 weeks are about to go ) but till now they didn’t conveyed there decision.

As they are neither conveying there decision nor they are responding to my mail (each and very time they are asked to respond to my mail) it is requested to kindly intervene into the matter for a decision .

Thanking you

Mr. SWARNENDU BANERJEE
CC-74, Baguiati, Narayantala (East)
P.O : Aswininagar
Kolkata : 700059


 

bata sports shoes — PURCHASED ON 17 FEB 08 BUT SOLE BROKE IN 2 MONTHS , DEALER’S BEHAVIOR NOT PROFESSIONAL

DEAR SIR,
THE SHOE FOR MY SON WERE PURCHASED FROM ABU LANE DEALER MEERUT (UP) BUT WITH IN 2 MONTHS OF PURCHASE ITS SOLE GOT BAD . ON COMPLAINING, THE DEALER IS TURNING A DEAF EAR AND HIS BEHAVIOUR IS ALL BUT PROFESSIONAL . I WANT ITS REPLACEMENT /COST OF SHOE RS 900/-. LT COL MOHAN RAJIV DANG, INST DTF RVCC&C MEERUT CANTT . MOB 09219513163. THANKS AND HOPE TO HEAR FROM YOU SOON .

Bata — Sole Brocken

I have purchased Bata shoes on 13th February 2008. (i have already old shoes so i not wear ins this time and i use on diwali but one month sole is brocken ) from the company operated showroom near the Shop No:1 & 2 Shikhar Complex Gurukul Road at Ahmedabad Gujarat India. The sole of the towel has just got damaged after a very limited use. A large crack has occurred in the sole and has opened up. Another crack has started appearing on the other shoe also. I have lodged my complaint in the store where I had purchased it, and found that the response not good. it is of no use to me i said to retailer to repair or diff minus and changed it but he saying that i am not change this shoes i have not authority we are only employee you complain in bata co. or mail in customer care.

Hello Sir,
I am from TamilNadu(Trichy).My foot wear size is 13.I no where get this size in Tamilnadu.I need a formal shoe in this size.Whether in BATA this size is available.If it is available how much cost it would be. Pls send me the prise sir.
thanking you,
your faithfully,
Sivaraman.P
Sir,
I have purchased a shoe from BATA show room located at Punjabi Basti, Nangloi, New Delhi on 10th May 2009. After 2 days there was problem occurs at the location of sutala. I gone to the show room and told the problem, executive of that show room told me that it would be solved within 3 days. After that I gone there after 12 days.Show room executive give me the shoe as I left there. There was no any correction made on that. And at the time of purchasing, one rupees extra charged from me and show very rude behavior.

Please solve my problem at the earliest, else I will go to the complain in consumer forum against BATA Indian Ltd.

I am looking forward for your kind response at the earliest.

Thanking you.

Satyendra
9210978025
New Delhi.

Ladies Shoe — Imbalance in the shoes

I bought a mustard colour shoe from Woodland Rajouri Garden Mall in May 08. The shoe balance was some how not good. I went to the owner and showed him the shoe. He gave me a repairing slip No. C SQ 63 dated 22.06.08 with remarks to Woodland “EXPERT OPINION IN BALANCE OF SHOE”. and gave me Date of Delivedry as 02.07.08. He delivered me the shoe in strange condition. It was very shabbly repaired as if some road side cobbler has done the job. I asked him to write on the Delivery Slip that it is repaired by WOODLAND and I would accept the shoe with that condition. He refused to write any thing and asked me that he shall call me when it is repaired again. Till date my shoes are lying with him. Now he says that WOODLAND has refused to repair the shoes. I would request the higher authorities to take strong action against this dealer. I have been a regular user of WOODLAND PRODUCTS, and I am sure my shoes were never given in right hands. My repair slip No. is C SQ 63 dated 22.06.08. Kindly take strong action so that I do not lose my faith in WOODLAND.

Hello Sir,
I am Dileep from Cochin(kerala) . i have been using bata sinse my childhood. Last time i baught a shoe from Bata showroom located in Thevara(Cochin), purchase date is 24/05/09 now the shoe is complaint .When i went to your showroom they ask me the bill but i missed the bill . Please solve my problem at the earliest .
I am looking for your replyWith regards
Dileep Kumar
Mob:09388899943
Email:dileep003@gmail.com

Harish Mohan Yadav

52, Krishna Nagar, Officers’ Enclave,

Kalwar Road, Jhotwara, Jaipur-12(Raj)

Ph# – 09414227925

harishmohanyadav@yahoo.co.in

To, 30’th June 2009

The Manager,

Customer Care,

Bata India Ltd.

Gurgaon, Haryana

Sub: Complaint about the inferior quality of the Shoe as well the problem in replacement

Dear Sir,

This is to inform you that I, Harish Mohan Yadav, Purchased a pair of Bata Shoes from BATA Showroom, “BATA Shoe Store”, Shop no. 1&2, Jayanti Market, M.I. Road, Jaipur on 9/3/09 with article number 8016392 for Rs. 1, 499.

To my utter surprise the Sole of Bata Shoes (both Shoes) cracked within few days (Approx 20-30 days). Being a Manager in Audit Dept. of Dena Bank, I usually stay out of station on tours. I wasn’t able to inform the Showroom manager about it on time, when I was back in town I went to the showroom to complaint about the same. My problem was not resolved on the very Date, and I had to go there two three times. Then at last on 17/4/09 I was offered to purchase a new pair of shoes but I had to pay 15% of the cost of the earlier Shoe.

This time I did a mistake to Rely on the Most Trusted Brand in Shoes, and bought a pair of shoes of Rupees 1, 999 with the article number Comfort 8556011. And BATA did prove itself, as it says, BE SURPRISED, NEW RANGE, GREAT SURPRISES; I was surprised too when New pair of shoes also broke on me just after 20-25 days. This time it was the heals which cracked and the whole base started spattering.

Now there is something which needs your attention, I was on bed rest from 19/4/09 to 16/5/09 due to Backache problem, for which I’ve medical certificate of SMS hospital, Jaipur. I started using the new pair of shoes when I rejoined my services i.e. on 17/5/09. The shoe started cracking within few days as mentioned earlier, but again as I was on tour, I was not able to go to the showroom in time. I went to the showroom on 29/6/09 and as usual my problem was not entertained at the first go, I had to move again there on 30/06/09. This time manager says as he received the complaint after 60 days he would be able to reimburse 25% of the cost only, he was not convinced by my medical certificate and OUTRIGHT DENIED to replace the pair of shoes. But my concern is this that I used the Shoes for just few days

Bata has maintained a good reputation for years amongst its customer as well as in the market. We’ve been using this brand without any problem but this time the response was not at all upto our expectations; Quality wise as well as Customer service.

I’m afraid that I might NOT EVER PURCHASE BATA in future but for this pair of shoes I WANT 100% REPLACEMENT. As I’ve Suffered from the inferior quality TWICW, please go through the case and do the needful as soon as possible.

Thanks and Regards,

Harish Mohan Yadav

Manager, Inspection & Internal Audit Deptt.

Dena Bank

Hello,
May i know about the signature of bata . Means I have purchase a shoes in bata show room but my friends also purchase in different show room and at bottom side bata tag mark is kept but in my shoes no tag mark is kept so its original shoes or …; i purchase this shoes on Borivali Show room Mumbai.
web: www.trademm.com
MSN: susanna9158@hotmail.com
We can supply sports shoes in various styles, colors and specifications. We export to America, UK, Germany and Italy
Feature:
1) With original boxes, retro cards
2) We have many different styles and colors available
3) Sizes: you can choose at ease
4) More product pictures available on our website
5) Prompt delivery
6) Small order available
7) Reasonable price
If you are interested in our products, please click:
web: www.trademm.com
MSN: susanna9158@hotmail.com

Ms. Kiran Bhatt

Flat O-14 Old Navy Nagar
Colaba
Mumbai- 400005
kiransbhatt@gmail.com

November 3, 2009

The Manager,

Customer Care,

Bata India Ltd.

Gurgaon, Haryana

Sub: Complaint about the wrong size of the Shoe and problem in replacement next day

Dear Sir,

This is to inform you that I, Ms. Kiran Bhatt, Purchased a pair of Bata Shoes from BATA Showroom, “BATA Shoe Store”, COLABA BUS STN
BELA COURT,
SHAHID BHAGAT SINGH ROAD
SASOON DOCK, COLABA,
MUMBAI – 400 005
Tel. 22833504 on november 1, 2009 with article number for Rs. 499.
On finding next day that the shoe given to me ws of wrong size.
the sales person refuses to take it back next day,
the bill shows that there would be 100 % replacement for a shoe used till 15 days, ,
please help me, ,

Thanks

sir,

i have purchased the flotters from your BATA showroom at Rani Bagh, New-Delhi-110034, at the time of purchase they assure me about the sole of the flotters that if any kind of damage will be occured in the sole then they will repair or replace it for six months.But just after a single month the sole of the flotter has been broken badly and right now i am in Jaipur and i dont have any kind of customer care no. or contact no
of that outlet.

I, therefore ask for ur suggestion what should i do know? and i also request you to please send me your Customer Care no. so that i can do something regarding my flotters.

An early action will be highly appreciated.

Thanking You

Gaurav Sharma
Contact no.-09351338859

I have Got a Leather Bata slippers .I usually keep all my things very Gentle and neat.BUt the full bottom of the slippers started to fall in powders.I went to the shop In chennai where i got this and told them that i used this one very gentle manner, then too it came off It cost Rs699. They didn’t even bother to see that and simply said that if i dont use it Half hr daily it will come like this only so its not our fault, For this we cannot do anything. I told Its not pratical to put my slipper and take it for a walk daily !!!
I was totally upset, i didnot say anything just came off the place.But i need to do something in this.
Sir,
I have purchased a shoe model no. 916763, from BATA show room located at 418/02, MG road, sector-17, gurgaon on 08/10/09, bill no.03051.After 40 days there was problem occurs 100% removed adhesive on soul. I gone to the show room and told the problem, executive & manager of that show room told me that “we can not soloved this problem and i requested again then they told me bata co. hav’t adhesive facility there. so i request to bata co. pls tell to your gurgaon show room for co-opration and help. bcos in this condition i cant repair out side. pls solove my problem as soon as possible.Please solve my problem at the earliest, otherwise I will go to the complain in consumer forum against BATA Indian Ltd.

I am looking forward for your kind response at the earliest.

Thanking you.
sunil sharma

9717090059
gurgaon

REPAIR / REPLACEMENT OF INFERIOR QUALITY Sandals SOLD BY THEM
Sir/mam,
Few Days ago (12/12/2009)I have purchased on sandals ( product code : 8916801 ) from Bata Shoe Store located at T.T.K Road, Chennai priced Rs 1299/-( one thousand two ninety nine only ) after using it for 2 to 3 days I found the sandals defective ( sandal stitches not yet done properly with 2 days stitches and gumming was not so good ) hence I reported the matter to the shop keeper and after having a few words with them the kept the sandals for examination and latter on they refused to return the money as well as he not ready provided other new sandals also.Regars
R.Aruljothi,
Chennai

09940772222.

Similar trouble… Read my complaint here…

https://www.consumercomplaints.in/complaints/bata–flexology-shoes-c321126.html
http://www.prasadgupte.com/go/tata-bata-flexology-zero-quality/

Sir,
Few daya ago I have purchased on sports shoe ( product code : 8337092 XPERT L ) from Bata Shoe Store located at Borivali (552/ 02022) L T Road Borivali W, Mumbai, at priced Rs 1099/-
( one thousand ninety nine only ) after using it for 2 to 3 days I found the shoe defective ( as it’s leather material was so inferior & it was tired out & also the cushioning was not so good ) hence I reported the matter directly to U. As I’m living at NAVSARI GUJARAT & there is no authorized show room of ur brand in my town. I here by enclosed copy of purchase bill of dated 1st feb 2010.As I am working under Govt Of GUJARAT, and I never been got time to visit the shop in Maharastra As mentioned Above for amicable solution in this matter. I planed to write the matter to Bata Customer Care (for amicable solution /decision).

Hope a positive response from u, as U r the renowned brand for INDIA.

Thanking you

Mr. Viralkumar B. Lad
BLD-7; Darpan Society,
Tulsivan, Chhapara Road,
NAVSARI-396445.
Tal. & Dist. NAVSARI
State: – GUJARAT.
INDIA
lad.viral@gmail.com;virallad_nvs@rediffmail.com;virallad_nvs@yahoo.com.

I had purchased shoe (product no. 8516831)of Bata @ Rs.749.95 from your local store M/s Prasad Enterprises, Ahmednagar on 28.11.2009 vide cash memo no. 62392 .

On the time of purchase store person assured me that the life of sole of shoe is 2to3 years. There is full guarantee for any problem of sole and in case of problem we will replace the shoe. Unfortunately my shoe’s sole broken in first week of Feb.’10 and I informed to that store for replace my shoe on 8 Feb.’10 but I have not received proper response from your store. after three time followup your store person asked me they are not responsible for any fault of shoe after purchase of 75 days.

This type of practice shows Bata company cheated me. I am very unhappy with attitude of your company and your companies commitment.
The cost of shoe is not matter but your companies attitude is very shameful.

Kindly look into the matter.

Thanking you,

Yours faithfully,

B.R.Mehta
Abhay, First floor, Burudgaon Road, Ahmednagar 414 001
Moblie NO. 9922418293

i have purchased Article No.86140729 for Rs.699/ on 31-01-2010. left leg foot causing pain by walking
REFRENCE :COMPLAINT FOR REPLACEMENT
===WC/20-02/16PLZ REFER MY E-MAIL & ATTACHED (COPY OF BILL) FILE DATED 11-03-2010 .
AS PER BILL KINDLY CORRECT THE SHOE ARTICLE NUMBER
(8014336 NIXON)& SEND E-MAIL OF CORRECT ARTICLE NUMBER. SEND A COPY OF SAME E-MAIL BY FAX TO
MANAGER BATA SHOWROOM M.P.NAGAR, BHOPAL AND ALSO INFORM ON HIS MOBILE NUMBER. -09926699841

MR.RAKESH(MANAGER) TO REPLACE THE SHOE PAIR & CO-OPERATE ME. BECAUSE I AM VERY PUZZLED .
THANKING YOU

-NK AHELLEYA
BHOPAL(M.P.)

Bata India Limited. — Decolouring

I have purchased a pair of Slippers from your authorised dealer at Banswara. I put on the slippers with white socks but I was socked that my socks got the stains of blue colour in the area of strips and sole. It was quite disappointing because I am a regular customer of the BATA India Company and using its products since childhood even after washing them it was leaving blue dye.

Please take necessary and prompt action to maintain the quality of product and goodwill of the company, it will be highly appreciated.

Suresh Chandra Jain

Hi,

I brought one pair of formal bata shoe for a 1000 rupees from a mall in chennai on 27th of feb 2010, thinking bata is quality name and i will observe full value to money invested. But to my utter disappointment, the sole of the both the shoes broken within 3 months(given i have used the shoes for office purpose only). When i approached the store, i bought the shoe from, he denied to take the responsibilty. It is very unfortunate that the brand name like bata is losing its groung when it comes to quality and customer service. it is not a surprize people moving to other foreign brands.
If i have to buy a new shoe every 3 months then what is the point of taking a bata shoe.

An early response will be appreciated.

Mohd Imran Ansari
Associate software engineer

Respected Sir,
I would like to inform you that I had purchased a pair of shoes having article no. 854 – 6643, size no.7 Ambassador @ Rs. 1999.00 from your Lindsay street showroom at Kolkata.
But the sole of the shoe cracked within few days of its use. Unfortunately the cash memo for the purchase of this pair of shoes is lost in transit.
I took this shoe to your BATA showroom at korba ( Mr. S.K.Silla ) for replacement. They admitted that the shoe was defective one but advised me to take permission for replacement from the Eastern Headquarters of BATA INDIA LTD. and gave me the above address.
You are therefore, requested kindly to accord your approval for replacing the defective pair of shoes through your BATA showroom situated at KORBA town in Chhattisgarh state.
Hoping your kind favour and an early action.
Thanking you.Satbir Singh Bhatia
HIG 75 Maharana Pratap Nagar KORBA
Dist. KORBA ( C.G )
Cell – +9196175 77777
email. satbir_bhatia@rediffmail.com

Dear Sir

I purchased a Power shoes of your company(Bata) from BATA SHOE STORE THE FLAGSHIP STORE FD-7 Pitam Pura -34, on 26th March’ 10, my recept no. 4400. TIN:- 07810055559 .and I regret to say that quality of that product is really below my imagination. The leather used for manufacture sole of this shoes is worst and both shoes of shole has broken. I have no satisfaction with the poor quality of products from Bata shoe company.

I have registered the complain on BATA SHOE STORE THE FLAGSHIP STORE FD-7 Pitam Pura -34 to replace it but he said I send his shoes for repair.
After that I went to the shop on deliver date but my shoe not repair properly.

I Mention your Require fiend:-

1.Article No. :- 8084541

2.Nature Of Defect :- Both Shoes of Sole are Broken

3. Date of Purchase :-26/03/2010

4. Date of Claim :-10/06/2010

Sir when I visit the respected Store of Bata (BATA SHOE STORE THE FLAGSHIP STORE FD-7 PITAMPURA DELHI-34), he said company provide 50% claim.
But I want to new shoe. Because the purpose of purchase Bata shoe is Long Lasting (Minimum 3 years). I am your regular customer from last 10 years. So please Replace New Shoe.

Sir I complained many times(10 times) on Customer Services Dept. Bata India Ltd. but still my complaint is under process.

So sir plz replace my defective shoes.

Thanks & Regards,
Dipak Singh
Asst. Manager(Income Tax Dept.)
#9891940230

Dear Sir,
I have purchased a pair Shoes from Big Bazar Mall, Mulund Check Naka FOUR months ago & I have paid Rs.1, 700/- to them. First of all the Sole came out, I got it repaired. Now, the Leather Skin is comimg out which is not repairable. I am Sixty Year old, Where should I run get it replaced? I am ready to PAY the repairing charge, if required.
I am wearing BATA shoes from my childhood.
41341
RASIK PATEL
Mobile – 09323277162

bata sports shoes — Heavy cracks on shoe within 3 days of use

I ve purchased BATA shoe- Part code -80811346 from BATA out let at Karad on 30.08.2010 for Rs.749.85/-. Receipt no. 77334/30.08.10. Shopkeeper assures that this shoe is meant for Badminton as written on its Sole as “PLAY COURT”. But within two days of play heavy cracks developed on the shoe and sole is detached. This is really surprised me and when I contact shopowner he just say that there will be no replacement,I’ll only repair the shoe. But after repairy sole again gets detached. So I return this shoe to the Shopkeeper with frustration. If any body help me in this matter.

Please note that i had bought sports shoes PRODUCT CODE is 808-9892 in the month of MAY and payment was made by my DEBIT CARD No. 4667 0662 3801 3517 of ICICI Bank.
These shoes have been damaged completely. For instance: Sole of both shoes had come out and the entire white leather skin of upper got completely damaged. These shoes i have shown to your showroom at nirmal lifestyle -Mumbai, Mulund West, they agreed with my complain but they said that they are helpless as the warranty was only for 2months.However
they advised me to send a email complain to customer service for solution of complain.We beleive that Bata is a Big Brand and at least shoes will last for 6 months.But in this case, shoes completely damaged in 3months. This might had happened due to use of poor quality material or shoes might have been sold from the old lot.REQUEST:
PLEASE TAKE BACK THE DAMAGED SHOES AND PROVIDE A FREE REPLACEMENT. Your reply will be appreciated.

Bata India Limited — Duplicate bata shoe

I purchased bata shoe havin model no. 6699 at Rs.1099.95 but on next day only shoes sole polish (which is looks like paited) comes out. I beleive that this shoes is not a original.

I HAD PURCHASED THREE ITEMS FROM YOUR CAMAC STREET, KOLKATA OUTLET IN THE MONTH OF OCTOBER 2010 UNFORTUNATELY OUT OF THOSE ITEMS ONE LADIES SANDALS MAKE NO. 501-6606 – 5 (COMFIT) IS BECOME UN-USABLE. THE SOLE OF THE SAID SANDALS ARE DAMAGED WITHIN ONE AND A HALF MONTH. I HAD PAID FOR THE SAID ITEMS RS. 1099/- UNFORTUNATELY I MISPLACED THE CASH MEMO OF THE SAID ITEMS. PLEASE LOOK INTO THE MATTER. THE ITEMS I HAD PURCHASED ARE FURNISHED BELOW :-

1. LEATHER BAG BLACK PRICE APPROX RS. 800/-
2. ONE GENTS SHOES PRICE RS. 1499/- MAKE NO. 871-4589-9
3. LADIES SANDALS NO. 501-6606-5 PRICE RS. 1099/-

AS A PERMANENT BATA PRODUCT CUSTOMER I EXPECT YOUR BEST ASSISTANCE IN THE MATTER .

SHIVAJI BOSE
35/7, BAKSARA ROAD
PO – BAKISARA, HOWRAH – 711 110

EMAIL:: shivaji.bose @sbi.co.in

Bata — broken soles after 2 months of purchase

Myself Chander mohan mishra .i took shoes from Bata India Limited,Das Building,AbuLane,Meerut on 10-09-10.
The cash memo says 10-09-10/1/0067 03380
Article SS=8916356 5
Size 8
The Sole of the shoes broke off within two months of purchase .I went to the dealer ,he is saying that i need to mark a complaint to the customer care for repair or replace ment My contact number is 7417805261,& e-mail id is shel_shel@rediffmail.com.Pls revert for action waiting.

bata is a big company i agree but in some of the stores (i would not take the names) customer service is worst . they treat a customer like a servent

SPORTS FOOTWEAR — BAD SMELL ARISE AFTER USING

Respected sir;
I bought a sports footwear of ADIDAS from a near by shope @ Kanjirappally.After using it for some days a bad and a rough smell is came from it.I felt very much shameful to wear it and go outside to the public.Please recieve my complaint and suggest a solution for this.
Your’s faithfully
Joseph K A kANJIRAPPALLY KOTTAYAM

I have purchased Huss puppes shoe have in model no.824-6116 @Rs.2350 /-(50%)discount at bata shoroom, Gurgaon. But when I check this model No. with Huss puppies product, I have found this model no 824-6116 having nothing shoes . I beleive that this shoes is not a original.Please suggest me what can i do for further action.

Regard’s
Ashutosh

Respected sir,

i purchased a pair of comfit shoe for a sum of Rs.2299/- at Mount Raod Bata Show room, Chennai. in the month of October 2010. I, infact, used the said pair from the month of january 2011 on my auspicious day. I just used only 30 days. Thereafter a upper portion of my shoes were torn out. immediately the last weak of January 2011, I lodged a complaint in this regards. The manager was politely accpeted my grievance letter and informed me that 50% of the value of the shoes would be repaid. The gentle man who inturn wrote a letter confirming his stand. I do not accept his statement.

I respectfully submit I wanted to get same pair without defective shoes of comfort alone. Therefore, i request you to do the needful in this regard.

Hi All,

I do not think there would be any use for writing any complaints here on this portal.

I am just fed up of the system that BATA INDIA is following & befooling customers with low quality shoes.

Above all, there is no response from the customer care section. I jad decided not to buy a single pair ever again in my lifetime from BATA.

Hi,

I send a mail to your customer care center but I did not receive any replay mail and solution for my problem.

Try to revert me back with the solution.

Thanks,
Kishore,
9790947620.

Sub: Product Replacement request.

Hi,

This is Kishore from Chennai, I purchased couple of shoos(2999/- + 749/- ), cheppals(1899/-) and other things(249+89) in your Bata showroom in Chennai velachery branch, all the goods amount nearly 6000/-. Here my problem is with cheppals. One day I ware cheppals and I went outside and suddenly rain was came but I walk through with cheppals rain itself (because your executive was said that it was water proof). After some days the cheppals was giving bad smell and also it is spoiled. Now the issue is yesterday i went to Bata showroom for asking replace and service. The people is saying that we won’t give any replacement and free service for this. They suggested me to write a mail to customer care they will give the solution for you on this. below i am giving my bill details.

Branch Address:
Bata India Limited,
37c, vikas plaza,
Tambaram velachery road,
vijayanagar,
Chennai.
phone – 044 42021659

Bill details:
CST No 33848,
TIN No 33780640687,
CASH Memo :07-12-10/1/0109 01062
prod code – 8644975 2

See the attachment for getting my bill details.

Could you please provide the replacement for this.

Kindly help on this issue and revert me back with replay as soon as possible.

Thanks,
Kishore,
9790947620.

The Managar,
Customer Care,
Bata India Ltd.,
Gurgaon, Haryana. .Dear Sir:

Before my departure for USA, I had purchased from the MG Road Show Room, Ernakulam, Kerala, on or about the 10th of March 2011, two Hush Puppies Shoes (one black and one brown, both size 8) for giving them as gifts to my son living in Los Angeles, USA. On reaching Los Angeles, USA, on 14.03.2011, I presented the shoes to my son, but unfortunately, these were not suitable for him. I therefore took them back from him and I wish to return them to the said MG Road Branch in Ernakulam on my return from USA to Kochi on or after 25th June 2011. I am now in New Jersey where I had come on 20th April 2011 and will be leaving for Kochi on 23.06.2011. Kindly give suitable advice to your Branch to allow this exchange. Purchase bill will be presented by me.

My son is also expected to visit me in August 2011. It will be better if he tries the new shoes and take them instead of my exchanging the shoes on my return to Kochi in June 2011. I suggest that I will return the two Shoes to the said Branch which may accept and issue a receipt for them and I may be given the opportunity to buy the shoes in August 2011 when my son comes to Kochi. No refund is required from you. If the exchange then involves higher values, these will be paid by me.

An early reply will be greatly appreciated.

Yours faithfully,

GR Nair,
25.04.2011.

P.S. AS I WAS NOT ABLE TO GET THE E-MAIL ADDRESS OF YOUR CUSTOMER CARE MANAGER, I AM SENDING THIS TO YOU. KINDLY FORWARD THIS TO HIM FOR
SUITABLE ACTION.

G. R. NAIR,
Indian Trade Service (Retd.),
HB/50, Vijaya,
South Bridge Avenue,
Panampilly Nagar,
Kochi 682 036, Kerala.
Tel: 00-91-484-2316999
Mob: 94001 80247

To,
Bata India LimitedDear Sir,
This is for you kind information that I am purchase a new shoe in your
so room at exhibiton Road, Patna-80001, in month of January-11, for
Rs.1999.00 (one thousand nine hundred ninety nine only), its brand
name is Bata Comfit. And that time shoe sole is crack in eadge side,
and purchase bill copy has loosed.

So you are requesting please replace or repair the shoe, I always
remain your best co-operation.

Article No. 855-6011
Colour Black
Size 8
Mfg. month oct.-10

My Address and Mobil no. is;-
Name: Satya Prakash
Add: MIG-128, lohiya Nagar
Kankarbagh, Panta-20(Bihar)
Mob. No. 09431612131

Thanking you,
Yours truly,
Mr. Satya Prakash
Patna

To
The customer service
Bata india limited
Gurgaon, Harayana
sir;
I have complained regarding a shoe purchased at bata india limited, exhibition road patna on 05-04-2011.shoe is comfit black number 7855-601101037.Sole of the shoe is broken after one and half month.I have e-mailed a complain on 05-04-2011 but still now i could not get reply from customer services. please, suggest the manager to return the shoe.
thanking you.
D.R. Lalan Prasad Singh

cpdw — repair/replacement

Dear sir, There must be a surprise checking in pushpa vihar immdtly as many many Govt Quarters
have been given on rent by allottees, specially in type III, Type I in sector IV m b road pushp vihar. Causes which the person comes delhi on permanent posting does not get quarter. Such curreption should immdtly stopped. This is sole resposibility of estate office nirman bhawan to check it time to time.

Sir,
I purchased a pair of shoe and a pair of socks from your showroom situated at 8 JESSORE ROAD, DAKBANGLO MORE, BARASAT, KOLKATA-700124, on 26.10.2011.When I checked the socks I found that the
size of socks was different.The colour of the socks was brown and requirement was the same.
But the salesman didnt give me what I wanted.He also remarked that it never possible to arrange as per my requirement.REQUEST:
PLEASE EXCHANGE THE SOCKS WHICH I PURCHASED FROM YOUR SHOWROOM AND ARRANGE TO GIVE ME THE SOCKS OF SAME COLOUR(BROWN) AND PROPER SIZES(FREE SIZE)…

thanking you,
BISWANATH PRAMANICK
mob no:9674713078
email:bisu1257307@yahoo.in

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