This is to inform you that I have purchase a product worth Rs 501/- with a promotional offer and got a Dell Laptop worth of Rs 32990/- from emyntra.com. After few days I got some calls from their end like Mr Gobind Barma, Mr. Sudhir, Mr. Raman but they called me due to payment procedure. As per their instruction I have paid all the procedure charges i.e. 9990/- and product value rs 501/- through IMPS but still I did not get any product and not a single mail confirmation from emyntra.
Last Saturday Mr Govind Barma called me and said that the promotional offer is not available and I have to pay Rs 10590/- more whereas during to last transaction Mr Sudhir with a conference call with Mr Barma said me that not a single piece I have to paid after the last transaction. The recording of all conversation have been stored in my mobile.
Today I got a call from Mr.Barma and he said that I have to pay the said amount today otherwise I have to pay total amount 23000/-
As a customer when I purchase a product with promotional offer then why I pay the full or any amount?