Debit Swos Complaints

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Really too much fraud my SBI debit swos  Sbi debit Swos

Dear Sir I have an account 32373208746 in State Bank of India in Industrial Estate, Kanpur (IFSC code-SBIN0000219). On 18-feb-2015 there are two transaction are made by bank(not by me) unauthorized. the details of these two txn are as given below 1. TO TRANSFER TRANSFER TO 98581002199 Rs 3000/- TX 9563 S1ANPRB0 32373208746 2.DEBIT Rs 4000/- SWOS 00000000219 16-FEB-15 708 S10A001113001 4591 Kindly do some needful as early as possible because my sister is getting married soon and i need this amount at the earliest. Pls credit the Rs.7000(4000+3000) as soon as possible.

 

I also complaint to customer care over tollfree no.1800112211 with complaint No. AI9992216730392 and it was resoled as Complaint With Ticket No. AI9992216730932 has been attended to and closed after resolution as under. Lien amount is some type of hold made by branch and it is intervened by branch. This process cannot be done online as your intervention with branch is mandatory. This issue does not pertain to internet banking. We request you to approach your branch manager for the further assistance. I also contacted my branch over telephone to Shri Dhirendra Shukla, And Shri Alok Dixit. Mr Shukla told me that Txn at Sl.No.2 i.e Rs3000 was debited due to (As Shri Shukla told me that I withdraw RS 3000 through ATM on 18.02.15 but the same amount was not debited from bank’s internal account and becoz of this that amount was debited from my account but the txn at Sl.No.2 he said that he was not sure why this amount rs.4000 was debited). But I am damn sure that on 18.02.15 I only withdraw Rs.15000 through ATM only. I have not made any Txn of Rs.3000 throgh ATM on 18.02.15. My Branch also not able to tell me where is my 4000 Rs.also. Therefore I request you to kindly look into matter personally as my branch person Mr Shukla not responding towards my problem positively. He also told me that I am free to complain anywhere but Rs.4000 and 3000 can not be credited back. I am in great trouble becoz on 25.02.15 my sister got married and I need those amount very much.

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I also contacted my branch over telephone to Shri Dhirendra Shukla, And Shri Alok Dixit. Mr Shukla told me that Txn at Sl.No.2 i.e Rs3000 was debited due to (As Shri Shukla told me that I withdraw RS 3000 through ATM on 18.02.15 but the same amount was not debited from bank’s internal account and becoz of this that amount was debited from my account but the txn at Sl.No.2 he said that he was not sure why this amount rs.4000 was debited). But I am damn sure that on 18.02.15 I only withdraw Rs.15000 through ATM only. I have not made any Txn of Rs.3000 through ATM on 18.02.15. My Branch also not able to tell me where is my 4000 Rs.also. Therefore I request you to kindly look into matter personally as my branch person Mr Shukla not responding towards my problem positively. He also told me that I am free to complain anywhere but Rs.4000 and 3000 can not be credited back.

Email Id: mind.raj@gmail.

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