HP Pavilion DV9312tx Fake Offers

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HP Pavilion DV9312tx
Vaidhayanth Balaji
9 C 1,Phase-II,TNHB Quarters,Sathuvachari
Vellore, Ta 632009
IN
www.lensandframes.com

Last 4 months has been a tough ordeal for me with HP India.Mistakenly i chosen HP pavilion laptop for personnal use instead of dell and gone ahead and purchased it on june 13th 2007 from a HP Reseller in Cochin,Kerala.

My model number is HP Pavilion DV9312tx

Serial Number CNF7190LJP

Product Code:GJ156PA

My TV Tuner card Redemption Code:NO75KFM43T

i applied for TV tuner card redemption offer on 20th of june 2007 and all the necessary documents plus Rs500 Demand draft in favor of solutions integrated marketing services limited newdelhi reached on 24th of june 2007.

I got confirmation of my tv tuner card from Hp Redemption cell newdelhi in 10 days time through an acknoledgement letter.

Since i purchased 64 pit laptop with windows vista ultimate 64 edition os,i enquired in both hp customer care as well as soultions integrated marketing services about the compatibility of tv tuner card i am going to get from them.

I was assured by both the parties that i will be getting a TV tuner card that will be compatible to my purchased item from HP.I was also assured that i should be getting my tv tuner card in 6-8 weeks from the time of registration.

Today after 4 months wait i got the tv tuner card from hp redemption cell new delhi,

but it is of no use for me

the tv tuner card i got today is of hauppauge wintv usb2 model which is incompatible with vista ultimate 64 bit or media center edition pc.

What is the point in sending something which i will never be able to use with laptop?

and why to give false promises like i will be getting WinTV HVR 900 series(which is the only comapatible card for my laptop)this was told by mr abhijith from solutions integrated services marketing limited newdelhi(looks after hp redemption)3 weeks back through telequery to me.

i really feel pity for HP brand,the people looks after hp here in india doing great job in destroying it faster.

By the way i want to return this incompatible tv tuner card back to HP could some one tell me what the procedure ?

(Note:i dont expect HP india to change dramntically after this,for them the customer is god only he pays the money for purchase once the purchase is done they just erase them from their services.Good work HP India,thanx mr balu doraisamy for such an excellent fake promotion)


 

hp pavilion DV2401 notebook — late in getting free gift

dear sir,i hrudaya ,have already claimed for my free gift(Hauppage TV Tuner) on the date of 9th oct 2007, i have also postd the drft on the date of 10th nov 2007.But it is not delevered to me yet .Therefore i request u to take necessary steps for it. i am weating for your replay.

Hi, 
I bought my new HP Laptop and applied for tv tuner card.I sent a draft of Rs 1000 towards procuring the tv tuner card to HP Redemption cell.
But till now i did not my tv tuner card.

Please comment and consider it utmost urgent.
Also it has been more than a month since i posted the draft to Hp Redemption cell.

Thanks
Avinash

Hi
I had already send DD of 1000/- Rs. . But has got no acknowledgment about it. from HP People.This is really disgusting. I think HP shud close their so called deppartmen “Customer Care” if they cant take care of their customers.
I bought a laptop of model v3424AU with windows vista. and i had an offer that i will be getting a headset and a web-camera as free.
I applied for headset and web-camera redemption offer on 26th of October 2007 with all the necessary documents plus 350 rs/- demand draft in favour of solutions integrated marketing services limited newdelhi reached on November 2 or 3rd of 2007.

I got confirmation of my headset and web-camera from Hp Redemption cell newdelhi in 10 days time through an acknoledgement letter.

After that i have keep on calling from November onwards for getting my redemption offer, but yet i didn’t receive my redemption offer headset and web-camera, its almost around 5 months got over. when ever i am calling them, they are saying that i will be getting the gift within 7-8 days. I think it seems to be a fraud. Because even they are not providing the right information.

I purchased one hp pavillion dv2310 laptop on oct 07. I have applied for the tv tuner card which was the offer with the product. Though i have made the DD and send through registered mail I have not yet received the tv tuner card
purchased one hp pavillion dv2310 laptop on oct 07. I have applied for the tv tuner card which was the offer with the product. Though i have made the DD and send through registered mail and registered online I have not yet received the tv tuner card. The online redemption code is RO6BROCLWR
hi i am Arindam Mandal from a district in the state of west bengal.I applied for tv tuner card which was the offer the product hp pavilion 6602 laptop.i purchased the laptop 31 dec 2007. Though i have made the 1000 rs DD and send through currier.But till now i did not get my tv tuner card.My TV Tuner card Redemption Code V7X1IK93J9.pls send me the tv tuner card
Dear sir, 
I am doing PGDM (2nd semester) from Institute of Management and Research, Ghaziabad.I have taken my speclization in Marketing Management . 
So I want to do summer traning from your company to enhance my knowledge in Marketing sector. Please give me chance to show my knowledge and skill in Marketing sector.i will be thankful to you.

Thanking You, 

Sonpal Singh, 
IMR Ghaziabad.
Cell.no – 9953481188
Date – 26-04-2008

Dear Sir

[Redemptions #IOB-713183]: Status 

Pl.give the status of above file

Hp pavillion dv2310 note book — note received the offer

I bought the Hp pavillion dv2310 notebook computer on october 2007. There was a promotional offer of TV tuner card for which I registere online and got a redemption code no RO6BROCLW and send the Demand Draft as required for transportation charges. Kindly let me know what is the status. It is very late

This is with regards to the level of customer service I’ve gotten from Nortech – the HP authorized service center in Cochin. My laptop is also from the same series as yours and the model number is dv9295ea.

Check out how I’m getting tossed around by HP Customer Care India. There are too many details to put up, you can read it all at http://www.koshyjohn.com/hp but suffice to say that the laptop has been faulty for over 9 months within warranty and its taken them 3 months to fix and yet its not up to the mark…

HP Customer Service in India is a pathetic joke.

Please let me know the status of my offer and when I will receive the same. My redemption code is VCWJ1GKHMA.

WAITING FOR YOUR REPLY.

Sudip Chakraborty.
9999196350

Dear Sir, 

I bought Compaq Pesario Laptop Model V6608AU on 21 Jan 2008. I was promised to give a TV Tuner with that. I submitted One Thousand Rupees for the same to you on 11 feb & it reached you on 13/14th of the same month. 

I have not got my TV Tuner Till now. I complainted about it to your redumption cell nearly 2 Months back & he assured me that TV Tuner will be released in few days. But it has not been received by me till now.

Now no body is picking up the phone at your redumption cell. 

Sir it is a serious issue with HP as the your promise says one 6 weeks time for dispatch of material. 

Kindly inform me the status. 

The details of my laptop is as below:

S.No CNF7442X7K
REDEMPTION CODE: N3QCMG0K4N.

Thanks & Regards
Nitin

Dear Sir, 

I bought Compaq Pesario Laptop Model V6608AU on 21 Jan 2008. I was promised to give a TV Tuner with that. I submitted One Thousand Rupees for the same to you on 11 feb & it reached you on 13/14th of the same month. 

I have not got my TV Tuner Till now. I complainted about it to your redumption cell nearly 2 Months back & he assured me that TV Tuner will be released in few days. But it has not been received by me till now.

Now no body is picking up the phone at your redumption cell. 

Sir it is a serious issue with HP as the your promise says one 6 weeks time for dispatch of material. 

Kindly inform me the status. 

The details of my laptop is as below:

S.No CNF7442X7K
REDEMPTION CODE: N3QCMG0K4N.

Thanks & Regards
Nitin

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007. 

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number 0135-2710363, 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive. 

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- dee_zane@yahoo.com 
Mobile 091-9412047713

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007. 

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number 0135-2710363, 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive. 

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- dee_zane@yahoo.com 
Mobile 091-9412047713

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007. 

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number 0135-2710363, 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive. 

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- dee_zane@yahoo.com 
Mobile 091-9412047713

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007. 

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number 0135-2710363, 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive. 

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- dee_zane@yahoo.com 
Mobile 091-9412047713

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007. 

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number 0135-2710363, 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive. 

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- dee_zane@yahoo.com 
Mobile 091-9412047713

Thanking you

Sincerely

Dee-zane Pamei

i had purchased hp pavilion notebook Dv2401 on 30.01.08
and i had already sent DD of Rs1000/- on 30.01.08 and uptill i dont receve my gift.
My redemption code is DY52FOEBTL
so please give me a proper responce

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