IFB Appliances Complaints

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Phone Number:
1860 425 5678
Email:
web_sales@ifbglobal.com
Website:
http://www.ifbappliances.com/
Address:

Home Appliances Division, Plot No.IND5, Sector 1, East Calcutta Township, Kolkata, West Bengal, India 700107 .

IFB is a market leaders in the home and kitchen appliances brands in India. It engaged on several home and kitchen appliances brands such as washing machines, clothes dryer, microwave oven, dishwashers and more. washing machine is a machine to wash laundry, such as towels,clothing and sheets.

IFB activity and aimed is a continual improvement on environmental performance and process. you can buy high specification product from IFB home appliance.

washing machine not working

My mother bought a IFB washing machine on 2/3/2013 from BEA(bharath electronics and appliancers) in coimbatore.
when the first time after fix the machice, she try to wash the clothes in that but it was not worked so the IFB machanics came and repaired .
Again 9/8/2013 it got repaired so the IFB machanics told to purchase a water filter so we purchased that for rs 1800 .

IFB Washing Machine ticket closed without complaint resolving for second time.

Ticket # 1100681442 raised on Sep 1, 2015, technican visited and informed part replacement told it will take a weeks time. Without my knoweldge on Spe2, 2015 he closed ticket and till Oct 2, 2015 he never turned back and every time when called his mobile telling me he will come in two days. This is second time IFB Service closing ticket with out resolving the complaint.

ifb microwave not working

i bought an ifb microwave oven 20SC2 a year back, which is not at all working now. we called the technician who came and told we should spend about 4000/- rs to change the panel and that it is not covered under warranty, which ,as per advertised in the front of the machine itself was 3 years. he refused to take it to service station, claiming we ourselves have to take it there. we are totally dissappointed with the aftersale service.

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bought micro in india not able to get it registered for warranty

bought micro in india not able to get it registered for warranty

product registration

Dear Sir/Madam,
Recently I purchased one IFB 23SC3 23litre Convection Microwave Oven – X0009CMU41 through online portal Amazon.in wide invoice # MH-SBOA-142063361-14733 sold by Jumbo distributers, DHL supply chain India PVT.LTD., K-square,kurund village, opp. oye punjabi restaurant, Bhiwandi – 421101 Maharashtra, India.

DIshwasher Stand Issue

As part of the bill, a stand for the dishwasher was also added. However, when the technician brought the stand, it was smaller in size.

The technician insisted that I take it and use for my Samsung Washing Machine.

Now, I see that the stand does not properly fit my washing machine also.

When we asked the technician to provide the correct size stand for my dishwasher, he denies to replace it.

This is not fair. It is the technicians mistake of bringing a smaller stand

The guy who the sold the dishwasher is not responding to any of my calls.

HOW CAN GRILL AND PREHEAT IN MY IFB 25SC4

I WANT TO KNOW HOW CAN I GRILL AND WHEN PREHEAT IN MY IFB 25SC4

Adhesives not working properly/water connection fix

I VeerendraKumar.M registered a complaint with IFB customer care on 22nd Jun 2015 with reference no.15814990. The issue is that adhesives are not working properly and also to fix water connection supply to washing machine. But the request was closed on 23rd Jun 2015 without resolving the issue. I have replied back to SMS received that issue is not resolved and incidence E75195 was raised to Escalation channel system. But no response received regarding the same. I have one more complaint regarding the same issue and received reference no. 15832045 on 24th Jun 2015.

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IFB – Worst customer service

Hi this is ramkumar from chennai. Mobile no : 9962163008
1. I have Ifb digital 5.5 kg washing machine.
2. Under AMC.
3. It’s drum got bend and sounding abnormally.
4. Water drips down from the bottom of the washing machine.
5. Machine stops at the mid May be pcb board issue
6. I have already registered a complaint before a couple of weeks
7. No body turned back
8. People please don’t buy Ifb products worst customer service.
9. Chennai area head switches off the mobile when we try to call

IFB Dishwasher Complaint

I had raised a complaint with IFB customer care(15474356,15474358) for my dishwasher Neptune DX on 4 May 2015. We received any kind of support only on 9 May night after repeated calls throughout the day to many contact numbers given by the customer care.

HORRIBLE SERVICE FROM IFB.CLOSING COMPLAINTS WITHOUT RESOLVING

I have registered a complaint on 18th of April , complaint no 15356732 . Almost one month now , none of the technician has visited my house or called me. I am calling the customer care on a daily basis , they promise to fix it soon, but nothing happened . They closed the ticket without solving the issue . I came to know that they closed the ticket and registered a new complaint . Today they closed that too and registered another one . What a pathetic service ?????

IFB Smart Washing Machine

I recently bought a smart front load washing machine from IFB. This washing machine is just amazing. It has a very good design, removes pet hair and saves water. I am very happy with this product and I recommend it to everyone.
Check out their new smart washing machine http://www.ifbappliances.com/laundry/smart-loading-washing-machine.html

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IFB Washing Machine Ticket # 15467284 without resolving changed status as resolved

IFB Ticket # 15467284 without resolving changed status as resolved

This ticket was raised on 5/May/2015 Monday and after several calls to your service provider andcustomer care a person came on Saturday 10/May/2015, and informed me that a part need to be replaced and will be done by Monday 11/May/2015.
Mr Ragavendra carrying mobile 9066490149 attended this. And he told his manager is Dhanjaya with mobile # 9731670387.

Miss Rajewswari of KBS was service provided.

Defective IFB Microwave Oven

We have purchased an IFB Microwave Oven 20BC4 on 21.2.15. One technician came for installation next day (22.2.15). He tried to install and he told us that this is a new machine and I do not know the features, I will send another person tomorrow. Next day nobody came. As we are working we requested them to come at 7.0 clock. After so many requests one technician came on 3.3.15 and he told that the machine is damaged and it is not working. He told the Service Center to replace the machine. They told us that it will be replaced within 4 working days.

IFB customer care Harassment of senior citizen consumers: TICKET # 14196282

Dear Sir,

This is regarding a case which is almost 40 days old – Ticket # 14196282 – EVA SX Front Load Washing Machine.
My parents are senior citizens and we have contacted your customer care & service center almost 40 times – but, with no resolution.
Every time we contact your customer care, we get the same response – ‘Let me get back to you after contacting the service center.’

At this point of time we have run out of ideas and recourse and are seriously considering a legal action against IFB India.

-best
Vineet

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21 thoughts on “IFB Appliances Complaints

  1. Hi I am an unsatisfied customer of an IFB washing machine Eva Aqua VX 5.5 kg, 800 RPM. I followed the instructions given to the t . Yet the button went loose and I couldn’t run the machine. The person who came to attend to it said I have to pay. When I refused he said the service centre would get in touch. They explained the logic saying that the button could not have broke bu itself. Later it has been now more than 8 days since I am waiting to hear the exact mrp of the panel. I am only waiting .

  2. Pathetic service from IFB service BTM..
    Service guys are not available on time.
    Whenever they come for service, they damage the other part, so that they can hve some job to do.
    Next service guy complains about the previous guys inefficient work. He advices to change one of the part.
    Finally Plans for AMC…Later u r the bakra….
    Need to run behind them…
    Waiting for the work to be done, hope their senior technician will arrive very soon.

  3. To
    M/s IFB,
    Calcutta

    I am an IFB customer with a poor after sales service experience from my local agent called KARTHIK’s customer care ,Trivandrum. After reporting the improper working of my IFB ELENA/ELENA EX washing machine they advised to take an AMC for proceeding the service. Even after AMC they did not properly hearing my complaint til date. I request the so called higher ups of the company may please be look in to the compalint already registered with my local agent through customer care no.

    V.Ramachandran
    TVRA-2A,
    Kudappanakkunu
    Trivandrum
    My Phone- 9447262686,
    Mail: vrpotti59@gmail.com

  4. I have been using IFB Senorita Aqua SX Front-loading Washing Machine since 2 years and I must say that this washing machine is worth to the money I paid for. I have not faced any major problem in last 2 years.

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