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JIO | I have recharge but not done even amount is deducted

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Sir

First, thanks for giving a such useful service as jio.

#Further, i was made a recharge with mob. No [protected] with amount rs. 558/- on dt. 30.12.2017 with
#transaction to – indiaideas
#transaction id
#date – 30.12.2017
#time – 20:16:41
#remarks- collect – pay- request
#source- bhim upi

But still i not get my recharge, whereas payment is successful.

Please, i request you that look at a glance and solve my problem or refund my amount.

Thanking you

Afsaar

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