On Billdesk: Done payment to “JNTU Hyderabad” convocation fee but no acknowledgement received

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I have paid JNTU hyderabad convocation fee i.e 1100 through online from Andhra Bank account from billdesk gate way.

money deducted but not received any transaction id, and money deducted from my account. Transaction details are in below

Transaction date:25/12/2017
id: IB/BILLDESK/JAWAHARLAL/LADB
Amount: -1, 117.70

Please do needful on the same.

Regards,
Srikanth,
sree253@gmail.com

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