Phoenix Courier Llp Parcel delayed

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I sent my shipment through the above mentioned courier services. Mr. Ashish Sheth, with whom I spoke seemed quite assuring wrt time and insurance that in case of delay or damage the same will compensated. He promised delivery in the U.S. within 3 days but finally it took 7 days to be dlivered. It was dispatched late from here. My food items that I spent.
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